Customer Experience
Frequently Asked Questions
We ship all orders with Canada Post.
Order before 11:00 PM and your package will be shipped the same day, includes tracking.
this way you receive your order quickly and without any extra costs! Shipping is always free!
Not completely satisfied? No worries!
You can easily return your order within 30 days of delivery. We offer a 100% return guarantee if the item doesn't fit or isn't what you expected. We make sure the return process is smooth and stress-free, so you don't have to worry about a thing.
Our clothing fits exactly as indicated in the size chart. You’ll find the size chart with each product, so you can always choose the right size and be sure it fits perfectly. All our items have a regular fit, so you can simply choose your usual size, just like with any other brand.
Do you have a question or need advice? Don’t hesitate to contact us. We’re here to help and provide guidance.
Email:contact@kensleyvancouver.ca
Mon–Fri: 09:00 – 17:00
Sat–Sun: 10:00 – 17:00
